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Support

Help & frequently asked questions

Recording

🎙️ How do I record?

Tap the vinyl disc on the Record screen to start recording. Tap again to stop. Your recording is saved automatically with your nickname and the current date.

🎚️ Can I change recording quality?

Yes! Go to Settings and choose between Standard, High, or Lossless quality. Higher quality produces better audio but larger files.

⏱️ What is the countdown timer?

Enable a 3-2-1 countdown before recording starts in Settings. This gives you time to prepare before the recording begins.

Library & Albums

📚 Where are my recordings?

All recordings appear in the Library tab. You can sort them by date, title, or duration. Pull down on the list to search.

💿 How do albums work?

Create albums to group recordings by person, occasion, or moment. You can add a custom cover photo to make each album personal and memorable.

✏️ How do I rename or delete recordings?

Tap the "..." menu on any recording to rename or delete it. You can also swipe left on a recording to quickly delete it.

Playback & Enhancement

▶️ How do I play a recording?

Tap any recording to open the full-screen player. Use the scrub bar to jump to any point in the recording.

What does the audio enhancer do?

Open a recording in the player and tap the enhance icon in the bottom bar. You can adjust EQ, reverb, and volume boost to make recordings sound their best.

📤 How do I share a recording?

Tap the share button in the player to send a recording via Messages, Mail, AirDrop, or save it to Files.

iCloud & Privacy

☁️ How does iCloud sync work?

Your recordings sync automatically across all devices signed into the same iCloud account. Make sure iCloud is enabled in your device's Settings.

🔒 Can I lock the app?

Yes. Enable Face ID, Touch ID, or passcode lock in Settings to keep your recordings private.

🛡️ Is my data private?

Absolutely. Recordings are stored on your device and in your personal iCloud account. We never access, collect, or share your audio. Read our full Privacy Policy for details.

Still need help?

If you have a question that isn't answered here, or need to report a bug, we'd love to hear from you.

support@voicememo.app